• Check-in & Check-out

    • Check-in Time:  Between 10 AM and 10 PM. Rooms are ready at 3PM.
    • Check-out Time:  Before 11 AM. You can pick your luggage later.
  • General Policies

    • Children:  Children must be older than 12.
    • Smoking:  Smoking is strictly prohibited.
    • Candles & incense:  They are strictly prohibited.
    • Pets:  No pet is allowed.
  • Payment

    • One night deposit is required at the time of the booking.
    • Balance is due at check-in.
    • The credit card used to make the booking must be presented at check-in to verify identity, along with photo ID.  Third-party credit card billings are not accepted.
    • For Grand Prix 2019, a non-refundable prepayment of the total price is due at the time of the booking.
  • Cancellation Policy

    • The one night deposit is not refundable, but can be applied to a future reservation.
  • Visitors

    Visitors are not allowed, unless there is a specific agreement with Héritage Victorien administration.  For any situation involving visitors please contact us at the time of booking.